Effective Date: October 3, 2025
Last Updated: October 3, 2025
GovTenderHub is a private platform providing tender-related data and listings.
We are not an official government website and are not affiliated with any government authority.
Welcome to GovTenderHub (the “Platform”), operated by BID PROCUREMENT SOLUTION, located at B-5, mahavir Kutir soc opposite Bombay gerage shahibaug Ahmedabad Gujarat 380004, Registration Number: UDYAM-GJ-01-0557081.
We respect your privacy and are committed to protecting it in compliance with applicable data protection laws, including the Information Technology Act, 2000, and, where applicable, the EU General Data Protection Regulation (GDPR).
This Privacy Policy applies to all visitors, users, and subscribers of our website https://www.govtenderhub.com and related services.
By using our Platform, you consent to the practices described here.
Data Controller: BID PROCUREMENT SOLUTION
Registered Address: B-5, mahavir Kutir soc opposite Bombay gerage shahibaug Ahmedabad Gujarat 380004
Registration Number : UDYAM-GJ-01-0557081
Email: info@govtenderhub.com
Phone: +91-9429539922
We are responsible for collecting and managing your data on the Platform.
We may collect and process the following information:
Personal Data: Name, email address, phone number, business name, and related contact information.
Account Data: Login credentials, subscription type, preferences, and usage settings.
Payment Data: Payment details are processed securely through third-party payment gateways (e.g., PayPal, Razorpay). We do not store credit/debit card details.
Usage Data: IP address, browser type, device information, operating system, access times, and referring pages.
Cookies & Tracking Data: For analytics, preferences, and website functionality (see Section 9).
Depending on your jurisdiction (e.g., GDPR), we process personal data under these legal bases:
Consent – when you voluntarily submit information or opt in to communications.
Contractual Necessity – to deliver purchased services or subscriptions.
Legitimate Interests – for analytics, service improvement, and fraud prevention.
Legal Obligations – to comply with tax, record-keeping, or regulatory requirements.
We use your information to:
Provide and maintain our services
Process secure payments and issue invoices
Send service notifications and important updates
Improve website experience and content
Respond to queries and provide support
Comply with applicable laws and prevent fraud
We do not sell or trade your personal information with anyone. However, we may share limited data with trusted third-party service providers who help us deliver and improve our services. All such partners are carefully selected, bound by confidentiality agreements, and comply with strict data protection standards.
We may use third-party payment gateways (such as Razorpay, Cashfree, Stripe, PayU, or similar providers) to process payments securely. These gateways handle your payment information independently and in accordance with their own privacy and security policies. We do not store or access your full card or banking details.
Our website is hosted on secure servers (for example, through Hostinger) and uses additional security services like Cloudflare to ensure safe and reliable performance.
We use analytics tools such as Google Analytics to understand user behavior and improve website functionality. Analytics data may include technical information like your IP address and browser type but never includes personally identifiable details.
For communications and notifications, we use verified email service providers (such as Gmail or SendGrid) to send service updates, support responses, and transactional emails.
In some cases, we may use workflow automation or CRM tools (like n8n or Zapier) to streamline operations. These tools process only the data required for the intended function.
All third-party partners are required to process your data only as necessary for providing their services and to maintain confidentiality and security at all times.
We use cookies and similar technologies to:
Enable essential site features (e.g. login sessions)
Analyze traffic (via Google Analytics)
Store preferences
Personalize content
You can manage or disable cookies in your browser settings.
Third-party cookies may also be used for analytics or marketing.
For more details, see our Cookie Policy (if separate).
We retain your personal data only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Transactional data, such as payment records and invoices, is typically retained for up to seven (7) years to meet tax, accounting, and legal compliance obligations.
Your account information is kept for as long as your account remains active or until you request deletion.
Analytics and usage logs are stored for approximately 12 to 24 months to help us monitor performance and improve our services.
Marketing and communication preferences are retained only until you unsubscribe or withdraw your consent.
Support-related emails or tickets are generally stored for up to two (2) years for quality assurance and dispute resolution.
After these periods expire, all personal data is either securely deleted, anonymized, or archived in compliance with applicable legal requirements.
We use robust technical and organizational safeguards to protect your data, including:
TLS/SSL encryption for data in transit
Encryption at rest for sensitive information
Restricted access controls to authorized personnel only
Regular audits and vulnerability testing
Secure hosting with firewall protection
Despite best efforts, no system is 100% secure; users share data at their own risk.
Depending on your location, you may have the right to:
Access your data
Correct inaccurate data
Request deletion
Withdraw consent
Object to processing
Request data portability
File a complaint with a supervisory authority
📩 Submit requests to: Support@govtenderhub.com
🕒 We will respond within 30 days and may require ID verification.
If you are located in the EU/EEA, you may also complain to your local Data Protection Authority.
All payments are processed via third-party gateways (e.g., PayPal, Razorpay).
Refunds and disputes follow their respective policies.
You may contact us at [support@govtenderhub.com] for assistance, and we will coordinate with the gateway as per their procedures.
Your data may be transferred to servers outside your country.
We ensure compliance through:
Standard Contractual Clauses (SCCs)
Encryption and secure transfer protocols
We may update this Privacy Policy periodically.
The latest version will always be available here.
Significant changes will be communicated via email or on-site notice.
Effective Date: October 3, 2025
Last Updated: October 3, 2025
GovTenderHub is a private platform providing tender-related data and listings.
We are not an official government website and are not affiliated with any government authority.
📧 Email: govtenderhub@gmail.com, contact@govtenderhub.com, support @govtenderhub.com
📍 Address: Add b-5, mahavir Kutir soc opposite Bombay gerage shahibaug Ahmedabad Gujarat 380004
🕒 Response Time: Within 30 business days
