1. Refund Eligibility

Refunds are provided when:

• Service access fails due to technical errors.

• Misdelivery or incomplete access occurs due to our error.

• digital product only site.
  
  
• Refund only in case no product delivery.

Not eligible:

• Change of mind after purchase.

• Not winning a tender.

• User-side technical limitations.

2. How to Request a Refund

• Email: govtenderhub@gmail.com within 7 days of purchase.

• Provide order ID, payment method, and reason for refund.

3. Processing Time

• Approved refunds are processed within 5–10 business days, issued through the original payment method.

• PayPal refunds follow their own procedures if PayPal was used.

4. Delivery

Our service is delivered digitally no physical shipments.

5. Contact Information

For any questions regarding this Refund-Return Policy, contact us at govtenderhub@gmail.com